Supporting FEMA's disaster-assistance mission, the full-time Contact Center Agent will serve as a direct point of contact for individuals and businesses affected by disasters, providing registration support and accurate information while working remotely in a surge-driven, temporary role. Key responsibilities Serve as a direct point of contact for individuals registering for federal disaster assistance and provide necessary information and referrals Conduct scripted interviews and accurately enter caller information into FEMA's database while maintaining call quality standards Attend pre-shift briefings and meet established average handle time standards for various call types Required qualifications Must be a U.S. citizen or legal permanent resident and at least 18 years old Prior customer service or public-facing support experience in a high-volume environment is preferred Proficiency in Microsoft Windows and ability to navigate multiple applications simultaneously High school diploma, GED, or equivalent required Bilingual proficiency in English and Spanish is preferred
...Job Description Job Description QLM IS seeking skilled experienced Orbital Welders to join our team for an upcoming project. Candidates must have hands-on experience operating Orbitalum or Axair orbital welding equipment and be comfortable working in an industrial...
...Food Service Director / Dining Services DirectorJoin Healthcare Services Group (HCSG) as a Food Service Director, leading the dining department at a long-term care facility. At HCSG, we are passionate about positively impacting the communities we serve. If you share our...
...Love's Travel Stops is seeking a Process Operator Technician in Hastings, Nebraska. The role involves supporting renewable fuel operations and requires flexibility for 12-hour shifts including nights and weekends.The ideal candidate must have a high school diploma, be...
...Job Description Job Description Library Courier Driver Location: Sarasota County, FL Pay Rate: $20/hr. Schedule: 8-5 Monday-Friday - Temporary position Ad-VANCE Talent Solutions is seeking a dependable Library Courier Driver to support Sarasota County...
...extended periods of moving, remaining stationary, ascending, descending, and positioning oneself to complete various tasks throughout the shift. Responsible for physical activities including using hand tools, ascending or descending a ladder, moving, reaching, and...